Clear information about cancellations, refunds, and billing policies. We're committed to fair and transparent practices.
Log into your Clipmate account and navigate to the billing section.
Click the "Cancel Subscription" button and confirm your choice.
Your subscription stops renewing, but you keep access until the end of your billing period.
Email support@clipmate.io with your refund request and reason. Include your account details and payment information.
We'll review your request within 2 business days and may ask for additional information or attempt to resolve the issue.
If approved, refunds are processed within 5-10 business days to your original payment method.
Clipmate may occasionally offer free trials for new subscribers. When trials are available:
💡 Tip: Set a reminder to cancel before your trial ends if you don't want to continue.
These rights apply regardless of our standard policy and cannot be waived.
For billing questions, refund requests, or cancellation help
Response time: Within 24 hours for billing issues
Security note: Never include full payment details in emails
We believe in honest, straightforward billing practices. If you're ever unsure about a charge or need help with your subscription, don't hesitate to reach out. We're here to help resolve any concerns quickly and fairly.