Get in Touch

Have questions, need support, or want to share feedback? We're here to help. Choose the best way to reach us below.

Email Support

Get detailed help with technical issues, billing questions, or general inquiries.

support@clipmate.io
Response within 24 hours

Privacy & Legal

Questions about data handling, privacy rights, or legal matters.

privacy@clipmate.io
Response within 48 hours

Business Inquiries

Partnership opportunities, enterprise solutions, or media requests.

business@clipmate.io
Response within 3 days
Send us a Message

📋 Help us help you faster:

  • • Include your account email address
  • • For technical issues, describe steps to reproduce
  • • For billing questions, include the last 4 digits of your payment method
  • • Screenshots are always helpful!
Quick Help

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💳 Billing issues?

Check our refund policy or manage your subscription.

🐛 Found a bug?

Report it using the form with detailed steps to reproduce the issue.

Response Times
Critical Issues (Platform Down)
Within 2 hours
Billing & Account Issues
Within 24 hours
General Support
Within 48 hours
Feature Requests
Within 1 week

Business hours: Monday-Friday, 9 AM - 6 PM UTC

Company Information

Clipmate Ltd

(Incorporation pending)

Contact Details
support@clipmate.io
privacy@clipmate.io
business@clipmate.io
Registered Address

[To be updated after incorporation]

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